Hey Guys, I have an urgent two openings based out of Noida, Uttar Pradesh to share with you.

Data Scientist

Analytics

Noida

Full Time

2-4 Years Experience

About Us:

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities :

• Speech Recognition model development across multiple languages.
• Solve critical real world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
• Implement and deliver PoC's /UATs products on Rezo platform.
• Responsible for product performance, robustness and reliability.

Requirements:

• 2-4 yrs experience with Bachelor's/Master's degree with a focus on CS, Machine Learning, Signal Processing.
• Strong knowledge of various ML concepts/algorithms and hands on experience in relevant projects.
• Experience in machine learning platform such as TensorFlow, PyTorch and solid programming development skills on Python.
• Ability to learn new tools, languages and frameworks quickly.
• Familiarity with databases, data transformations techniques, ability to work with unstructured data like OCR/ speech/text data.
• Previous experience with working in Conversational AI is a plus.
• Git portfolios will be helpful.

If this is interesting for you then please share your resume while applying. Also, please feel free to reach out in case of any queries.

Thanks,

Priyam Guria