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Relationship manager @Kotak Mahindra Bank, Mumbai
Posted in Kotak Mahindra Bank
1-10 Yrs Exp.
Key deliverables
- Partner with customers through their life-cycle and offer suitable products and services based on their financial needs.
- Nurture the current customer relationships while maintaining the quality of the portfolio.
- Expand and develop the customer base by onboarding new customers.
- Analyse consumer needs, current market trends, and potential partnerships to offer unique and technology-driven solutions.
- Build a short/medium/long-term sales pipeline per market opportunities.
- Collaborate and coordinate to implement different marketing strategies.
- Formulate sales strategies, tap into cross-selling and upsell opportunities, to ensure maximum customer reach.
- Collaborate with product specialists, subject matter experts, credit and service teams to ensure structured and customized solutions as per the requirement of customers.
- Offer 360-degree banking to the individual, professional and business ecosystem.
- A customer seeks insights and advice and hence superior knowledge and service are distinguishing factors of success.
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