About the Company -

AlmaConnect is an alumni networking platform powering over 10,000 alumni communities with 2+ Million alumni. Private Alumni networks for schools, colleges, companies exist where alumni can signup and connect with each other. Some of our clients are - IIM Ahmedabad, MICA, IIT Delhi etc.

Responsibilities -

• Liaising with Colleges & School Alumni engagement teams to gather and understand their requirements
• Developing a solid and trusting relationship between major key clients and the company by onboarding and managing them.
•  Analyse client requirements, manage escalations, and propose features for development
•  Develop technical domain expertise and formulate strategies to drive user engagement
•  Forecast and track key account metrics to derive insights and build a - success plan - with the appropriately identified objectives, milestones and metrics needed to achieve them
•  Collaborating with the sales team to maximize profit by up-selling or cross-selling
•  Design presentations for client deliverables, presentations & training.

Requirements -

• 1-2 yrs of experience of working in a tech/software company
• Excellent communication and presentation skills to formulate & articulate technical, financial and value points
• Strong technical skills and capabilities to understand business applications, analytics, and platform technologies
• Data-driven with exceptional analytical and problem solving skills
• Strong interpersonal skills to create and maintain customer relationship

NOTE - To start with, location will be remote