Hey Guys, I have an opening to share with you.

Skills

• Window
• Networking

Other details

• Above 4 years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.
• Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone.

Soft Skills

• Leadership - handle technically challenging and politically sensitive customer situations
• Strong communications skills – Excellent spoken and written English communication.
• Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
• The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
• Demonstrable troubleshooting skills
• Cross-team collaboration
• Technical Skills

Networking (NET):

• TCP/IP communications
• DNS
• Access to file shares (SMB)
• Access to file shares (DFS namespace)
• Dynamic Host Configuration Protocol (DHCP)
• Wireless networking and 802.1X authentication
• Remote access (DirectAccess)
• Site-to-site VPN connectivity issues
• Remote access (VPN, RRAS and CMAK)

If this is interesting for you then please share your resume while applying. Also, Please feel free to reach out in case of any queries.

Thanks,

Sunku Vamsi Tharun Kumar